IMS Group, a conglomerate company based in Nepal, has announced that it has entered into a definitive agreement to acquire a substantial stake of SmartDoko for an undisclosed amount.
SmartDoko is one of Nepal’s largest e-commerce companies that has been serving the Nepali market for over four years, providing to order goods from across 18 different categories and to have it delivered to their customers’ doorstep within hours.
The e-commerce company has been one of the most preferred online sites due to its various unique selling propositions such as free delivery inside Ringroad, Reward Points System, SmartDoko Exclusive Products, Easy return Policy, Discount Coupons, Multiple Payment Option, etc.
Dikesh Malhotra, President & CEO, IMS Group said, “As the new era is shifting towards being digital where the whole world is just a click away with an increasing rate of smartphone and online penetration witnessing huge growth in e-commerce worldwide and nationwide, IMS Group decided to invest in SmartDoko. Additionally, when the whole world is being hit by the pandemic, people have been choosing and aggressively practicing online shopping and we see e-commerce skyrocketing in the near future. Hence, the company decided to acquire SmartDoko to address the current needs and to keep up with the digital world and provide a one-click solution.”
He further adds, “Post the acquisition of SmartDoko, our primary objective will be to significantly enhance the customer experience of SmartDoko. We are very much aware of their feedback – both positive and negative ones and our major effort will be directed towards addressing their queries. In addition, we will be completely revamping both the existing website and mobile application in order to provide the best user-friendly interface and user experience to SmartDoko users. Furthermore, as our initial step to rebrand SmartDoko, we would like to take this opportunity to introduce the new logo of SmartDoko. We are confident that our customers – both existing and new will witness the best shopping experience with us.”
About IMS Group
IMS Group is a local conglomerate that has over 20 different companies under its banner. IMS is the national distributor of Samsung smartphones in Nepal. It is the first company in Nepal to officially import mobile phones in 1998. Know more about the IMS Group here.